NetGen Channel Newsletter September 2015

Introducing BladeWare Trident
MX Gateways…The Value Leader
Revised Results on the Cisco SPA112 Testing
ITEXPO West 2015

Introducing BladeWare Trident

First, we should probably reintroduce BladeWare FITS. It stands for “FoIP Interoperability Test Suite”. TridentIt’s a special test-only configuration of BladeWare that supports the same interop tests we ran in the T.38 Interoperability Test Lab back in 2002. Interop testing was offered at no charge…clearly unsustainable. So we now offer a version of BladeWare to let the OEM test his product on his own time.
But now there is a new need. Previously, the concern was interop, but not so much anymore. Today, the concern is FoIP in carrier networks.

For too long, service providers and users have been frustrated by the “best-effort” approach to FoIP by carriers. Part of the reason is that carriers just don’t have the tools, knowledge, and, perhaps, the motivation to overcome these problems. BladeWare Trident changes all of that by combining the essential elements service providers and carriers need to diagnose and repair less-than-optimum handling of FoIP calls.

BladeWare Trident includes:

  • 50-, 100-, and 200-port BladeWare FITS on up to two systems with T.38 and G.711 support
  • FaxTap NG
  • Platinum support

With the capacity to inject 200 FoIP calls into the network under test (higher capacities are available), the provider can stress the network with extraordinary FoIP traffic. With FaxTap NG, the calls can be analyzed as with no other tool. And with NetGen’s Platinum support, the user gets the benefit of working with the industry’s top FoIP experts. (There’s nothing they haven’t seen.).
So call us at 770-449-7704, and let the FoIP experts at NetGen help you get your network certified as “FoIP friendly”.

MX Gateways…The Value Leader

What makes the MX gateways from New Rock Technologies the value leader in enterprise gateways? Well, there’s the under-$20.00-per-port pricing for one thing, but price alone doesn’t do it. The MX product line has features that deliver unusual value to the channel.

Fine-grained physical configurability allows the channel partner to select the MX60number of station and office interfaces that closely fit the application requirements, which means few unused ports and the lowest price. For example, the MX60, with a maximum capacity of 48 simultaneous calls, is available in 22 combinations of station and office interfaces ranging from 16-48 FXS or FXO and 18 more combinations between—all in a 1U enclosure. Then there’s the MX120, offering up to 96 calls in a 2U enclosure, with port combinations from 24-to-96 FXS or FXO interfaces.

And all this physical configurability is supported by an extraordinary set of software features. With a 500-routing-rule capacity and any-to-any routing between the IP, FXS, and FXO interfaces, combined with rich PBX-like features, there is hardly an application problem the value-adding channel partner can’t solve more cost effectively than with the competition.

So, if you would like to solve virtually any application problem with access gateways that are all configuration compatible and from one solid vendor, bring us your requirements to review. Chances are you will be impressed with what we come up with.
Want more information? Give us a call at 770-449-7704 or email at

Revised Results on the Cisco SPA112 Testing

In the last issue of the NetGen Channel, we reported the results we had when testing the Grandstream HT701 and the Cisco SPA112. We noted that we were unable to configure the SPA112 to operate in what we called a traditional FoIP mode. We said:

“Now, we did try our best to see if there was a way to configure the SPA112 to operate in a more traditional mode. To NetGen, that means the caller’s initial INVITE lists G.711 as its first media (m=). The transition to T.38 is dependent on the off-ramp/called gateway issuing the T.38 reINVITE. (If you know how to configure the unit for this, please let us know.)”

Well, some of you responded with the proper configuration settings, allowing us to perform the same tests on the SPA112 as we did on the HT701. The results were the same and as expected. After a reINVITE delay of 10-12 seconds, the calls failed when the Cisco accepted the reINVITE.

Of course, when Smart ATA was substituted for the Cisco or Grandstream ATAs, 100-percent of the faxes succeeded.

Want to put Smart ATA to the test? Order one today and you’ll be testing in just a few days.

ITEXPO West 2015

ITEXPO is October 5-8 in Anaheim. Are you going? We’ll be there exhibiting the industry’s most-advanced ITEXPO West2
ATAs and gateways in booth 915. Many of you are familiar with our Smart ATA, which delivers PSTN transaction success rates for FoIP in addition to everything you want in a voice ATA. But we are just getting the word out regarding the New Rock Technologies MX gateways, with capacities up to 120 ports. So come find out why the MX gateways are not just a value leader, but an important addition to the industry’s portfolio of enterprise gateways.

And, at 12:30 on Wednesday, our CEO, Mike Coffee, will explain the options available to the service provider that is interested in making FoIP work at CVx Channel Vision Expo, collocated with ITEXPO. He’ll go over the architectures of USA Digital, BabyTel, FaxBack, FAXXBOCH, Birch, and, of course, Smart ATA. He’ll explain why all of these approaches deliver reliable faxes while highlighting the differences, enabling you to make more-informed choices regarding FoIP. His presentation is based on the article, “Knowing the Fax” from the August issue of Channel Vision Magazine.

Can’t wait? Give John Sennott, Director, Channel Marketing a call at 770-449-7704.